bdt78 Privacy Policy

bdt78 is a trusted online betting and casino platform operating for users in Bangladesh. We place the highest importance on the privacy of our users' personal information. This privacy policy describes what types of information we collect when you use the bdt78 platform, how that information is used, with whom it may be shared, and how your information is kept secure.

This policy applies to our website (bdt78.cam), the mobile version, and all our digital services. By registering on our platform or using our services, you are considered to have given your consent to this privacy policy. You must be at least 21 years of age.

bdt78 collects the following types of information in order to provide its services smoothly:

2.1 Registration and Identity Information

• Full name and date of birth
• Email address and contact details
• Residential address and nationality
• Government-issued identity document information (for identity verification)
• Username and password (stored in encrypted form)

2.2 Financial Information

• Deposit and withdrawal transaction history
• Payment method details (bKash, Nagad, Rocket, bank transfer)
• Account balance and bonus records

2.3 Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Platform activity logs, preferred games, and betting history
• Information collected through cookies and similar tracking technologies

2.4 Communication Information

When you contact us via live chat or email, a record of that conversation may be retained to improve our customer service standards.

bdt78 uses the collected information for the following purposes:

• Account management: For registering, verifying, and maintaining your account.
• Service delivery: For operating all core services including betting, casino games, deposits, and withdrawals.
• Identity verification and fraud prevention: For carrying out the KYC (Know Your Customer) process and preventing unauthorized activity.
• Financial transaction processing: For completing deposits and withdrawals securely.
• Customer support: For resolving your questions and issues.
• Personalized experience: For displaying relevant games and offers based on your preferences.
• Responsible gaming: For identifying the risk of excessive gambling and providing necessary support.
• Legal compliance: For adhering to applicable laws and regulations.

bdt78 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve your experience.

4.1 Types of Cookies We Use

• Essential cookies: Essential for the core functioning of the platform, such as maintaining login sessions.
• Functionality cookies: For remembering your preferences, such as language settings.
• Analytics cookies: For monitoring website usage and improving services.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

bdt78 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions.
• Technology service providers: Contracted technology partners who operate the platform, working under strict confidentiality agreements.
• Legal obligations: Information may be provided to relevant authorities in the case of a court order or legal investigation.
• Fraud prevention: With relevant agencies to prevent suspected money laundering or fraudulent activity.

All third parties are required to comply with strict data protection standards and may only use the information provided for specified purposes.

bdt78 has implemented industry-standard technical and administrative measures to keep your personal information secure:

• SSL encryption: All data transmissions are secured through 256-bit SSL/TLS encryption technology.
• Password encryption: Your password is never stored directly — only an encrypted hash is stored.
• Secure data centers: Our servers operate in a secure environment with regular security audits.
• Access controls: Only authorized personnel are given limited access to necessary information.
• Regular monitoring: Round-the-clock system monitoring to detect potential security breaches.
• Two-factor authentication: A two-factor authentication option for additional account security.

We regularly update our security technology and follow best cybersecurity practices. However, no method of data transmission or storage over the internet is 100% secure, so you are also responsible for keeping your account information protected.

bdt78 retains your information according to the following policy:

• Active account information: For the entire period the account remains active.
• Closed account information: For the applicable period after closure to meet legal obligations and prevent fraud.
• Financial transaction records: For the applicable period under financial regulatory laws.
• Logs and technical information: Generally for a limited period.

Once the specified retention period ends, information is securely deleted or anonymized.

As a user of bdt78, you have the following rights:

8.1 Right to Access Information

You can find out what information we hold about you. If you contact us, we will provide you with details of the information we have stored.

8.2 Right to Correct Information

If your account contains incorrect or incomplete information, you may request that it be corrected. This can be done through your account settings or by contacting us directly.

8.3 Right to Close Your Account

You may request to close your account at any time. However, some information may be retained for a specified period due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can manage this by using the unsubscribe link at the bottom of any email or by contacting us.

8.5 Right to Lodge a Complaint

Any concerns or complaints regarding the management of your information can be sent directly to us at [email protected].

bdt78 is an adults-only platform and is intended solely for those aged 21 and above. We do not knowingly collect any information from minors. Age is verified at the time of registration, and if we become aware that a minor's information is in our system, we will immediately close that account and delete the information.

If you become aware that a minor has registered on our platform, please notify us at [email protected].

Our platform uses software from game providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi). These service providers may have their own privacy policies. We are not responsible for the privacy practices of third parties. However, we only work with providers who follow industry-standard protection policies.

bdt78 reserves the right to change or update this privacy policy at any time. For significant changes, we will notify you at your registered email address or via a notification on the platform.

If you continue to use the platform after any changes, it will be assumed that you have agreed to the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• 24/7 Live Chat: Available directly on the site (BST, UTC+6)

Our customer support team is available around the clock in Bangladesh time to serve you.